Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Please make sure you tracked your order from our Tracking page.

Or call us on: +61 3 5155 2387

Yes, both return and exchange postage are to be paid by the customer.

Please check our return/refund/exchange policy here.

HOW DO I RETURN MY ORDER?

Please ensure that your return meets our requirements which are detailed on the form provided with your order. If it does, please fill in the returns form and return your order to us at 18 Myer Street, Lakes Entrance, VIC 3909 Australia.

Please go to our Returns Policy for further information.

Please note that the goods are your responsibility until they are returned to Myer Street Fashion. Myer Street Fashion will not issue a refund on item/s that are not received or are lost in transit.

Please ensure that your return meets our requirements which are detailed on the form provided with your order. If it does, please fill in the returns form and return your order to us at 18 Myer Street, Lakes Entrance, VIC 3909 Australia.

Please go to our Returns Policy for further information.

Please note that the goods are your responsibility until they are returned to Myer Street Fashion. Myer Street Fashion will not issue a refund on item/s that are not received or are lost in transit.

We hope you love your Myer Street Fashion purchase, however if you find that it isn’t suitable, we can offer you a refund. Please ensure that your return meets our requirements. We do not offer refunds or exchange on sale or clearance items (T&C'S APPLY) or postage.

Unfortunately, we are unable to hold stock due to high demand. This is why it’s so important to get your exchange to us so we can have it processed ASAP. If the stock is no longer available, you will automatically be issued a refund.

Alternatively, you can place and pay for an order for the replacement item and when the original item is returned a refund can be processed.

Please use the tracking number provided when you lodged your parcel to locate it. You can track your parcel via the Australia Post website. We do our best to have your returns processed ASAP however they can take up to 5 business days. Please contact us at fashion@myerstreet.com.au with your full name and order number if you require further assistance.

Please note that the goods are your responsibility until they are returned to Myer Street Fashion. Myer Street Fashion will not issue a refund on item/s that are not received or are lost in transit.

We are SO sorry! We do our very best to quality control all garments when they are unpacked and dispatched but, on some occasions, they can be missed. Please email photos of the fault as well as your order number and full name to fashion@myerstreet.com.au.

Once we receive your faulty item it will be assessed by our warehouse staff as well as the manufacturer. We will be in contact with a resolution for you ASAP.

If your item is determined faulty, we can provide a replacement depending on stock availability, or an exchange/refund will be offered.

• Manufacturing faults - something that happened when the item was made.
• Items that have been incorrectly described 
• Items that have defects e.g., missing button or a broken zip.

We are SO sorry! We do our very best to quality control all garments when they are unpacked and dispatched but, on some occasions, they can be missed. Please email photos of the fault as well as your order number and full name to fashion@myerstreet.com.au. Once we receive your faulty item it will be assessed by our warehouse staff as well as the manufacturer. We will be in contact with a resolution for you ASAP.